Securitas Healthcare LLC recalls Arial 900 MHz Call Station
Reason for recall
Securitas Healthcare has become aware of a firmware issue in the Call Stations in the Affected Lots that may cause Call Stations in the Affected Lots to (1) not transmit a low battery alert to the Arial Wireless Emergency Call System prior to battery failure, or (2) not transmit a low battery alert to the Arial Wireless Emergency Call system at least seven (7) days prior to the battery failing.
Affected product
Check your device
Enter a lot, serial, REF, or UDI number from your device's label to check it against this recall's listed codes.
Arial 900 MHz Call Station, Model Number CSK200-900MR, with Firmware version: 1.6.3
Lot / code information
- UDI
- 00840948102660
- Serial #
000CCC0E6CC9 000CCC0E6CC6 000CCC0E6CCC 000CCC0E6CCE 000CCC0E6CC5 000CCC0E6CD0 000CCC0E6D1F 000CCC0E6D1B 000CCC0E6D24 000CCC0E6D1C 000CCC0E6D22 000CCC0E6D01 000CCC0E6D04 000CCC0E6D19 000CCC0E6D1A 000CC…Show all
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000CCC0E6D3A 000CCC0E6D34 000CCC0E6D08 000CCC0E6341 000CCC0E6D02 000CCC0E6D09 000CCC0E5B9F 000CCC0E5BD5 000CCC0E5BE0 000CCC0E6719 000CCC0E676D 000CCC0E676E 000CCC0E6DE2 000CCC0E6DDD 000CCC0E6CBC 000CCC0E6CC0 000CCC0E6CBF 000CCC0E6CBB 000CCC0E6CB9 000CCC0E6CBA 000CCC0E6D6A 000CCC0E6CC2 000CCC0E6CBE 000CCC0E6D61 000CCC0E6D67 000CCC0E6D68 000CCC0E6D62 000CCC0E6CC1 000CCC0E6D65 000CCC0E6D63 000CCC0E6CC3 000CCC0E6D66 000CCC0E6CBD 000CCC0E6CC4 000CCC0E6D64 000CCC0E6D69 000CCC0E6D6C 000CCC0E6D6B 000CCC0E6483 000CCC0E6482 000CCC0E647D 000CCC0E62A2 000CCC0E6484 000CCC0E633D 000CCC0E647A 000CCC0E647B 000CCC0E6340 000CCC0E6480 000CCC0E6481 000CCC0E647E 000CCC0E633C 000CCC0E62B6 000CCC0E647F 000CCC0E647C 000CCC0E6342 000CCC0E6343 000CCC0E633A 000CCC0E6479 000CCC0E6271 000CCC0E6278 000CCC0E6270 000CCC0E635C 000CCC0E6354 000CCC0E6353 000CCC0E6275 000CCC0E6355 000CCC0E6374 000CCC0E6357 000CCC0E6273 000CCC0E635B 000CCC0E6276 000CCC0E6352 000CCC0E626F 000CCC0E6358 000CCC0E6274 000CCC0E635A 000CCC0E626D 000CCC0E6356 000CCC0E6351 000CCC0E62A0 000CCC0E62A3 000CCC0E62A5 000CCC0E62BD 000CCC0E62C0 000CCC0E629D 000CCC0E62B5 000CCC0E62A1 000CCC0E629F 000CCC0E62B8 000CCC0E62BE 000CCC0E62BB 000CCC0E62A6 000CCC0E62BC 000CCC0E62BA 000CCC0E62A8 000CCC0E62BF 000CCC0E6277 000CCC0E6261 000CCC0E626E 000CCC0E6359 000CCC0E6265 000CCC0E6272 000CCC0E6531 000CCC0E652D 000CCC0E652E 000CCC0E6535 000CCC0E62EF 000CCC0E6537 000CCC0E6532 000CCC0E6530 000CCC0E6536 000CCC0E6538 000CCC0E652F 000CCC0E6533 000CCC0E6534 000CCC0E64E4 000CCC0E64DD 000CCC0E64DB 000CCC0E64DF 000CCC0E64DE 000CCC0E64E1 000CCC0E6329 000CCC0E632A 000CCC0E64D9 000CCC0E632C 000CCC0E6325 000CCC0E6326 000CCC0E64E2 000CCC0E6322 000CCC0E64E0 000CCC0E64E3 000CCC0E6327 000CCC0E6328 000CCC0E632B 000CCC0E64DC 000CCC0E64DA 000CCC0E6324 000CCC0E6323 000CCC0E6321 000CCC0E6469 000CCC0E62F6 000CCC0E6465 000CCC0E62F1 000CCC0E62F4 000CCC0E62F9 000CCC0E646A 000CCC0E62F5 000CCC0E62F3 000CCC0E646C 000CCC0E6468 000CCC0E6466 000CCC0E62F7 000CCC0E62FC 000CCC0E6464 000CCC0E6462 000CCC0E62FA 000CCC0E6467 000CCC0E62F2 000CCC0E6461 000CCC0E62FB 000CCC0E646B 000CCC0E62F8 000CCC0E6463 000CCC0E648D 000CCC0E648E 000CCC0E6486 000CCC0E64A2 000CCC0E6488 000CCC0E6487 000CCC0E64A8 000CCC0E648C 000CCC0E64A3 000CCC0E648A 000CCC0E649E 000CCC0E648F 000CCC0E649F 000CCC0E64A5 000CCC0E6490 000CCC0E6485 000CCC0E64A0 000CCC0E64A4 000CCC0E64A1 000CCC0E649D 000CCC0E64A6 000CCC0E6489 000CCC0E648B 000CCC0E64A7 000CCC0E626C 000CCC0E6268 000CCC0E626B 000CCC0E6371 000CCC0E6267 000CCC0E6373 000CCC0E636A 000CCC0E636B 000CCC0E6266 000CCC0E636F 000CCC0E6263 000CCC0E6370 000CCC0E636D 000CCC0E626A 000CCC0E6264 000CCC0E6369 000CCC0E6269 000CCC0E636E 000CCC0E636C 000CCC0E62F0 000CCC0E62E6 000CCC0E62EC 000CCC0E62C2 000CCC0E62E8 000CCC0E62ED 000CCC0E62C4 000CCC0E62E5 000CCC0E6258 000CCC0E64CD 000CCC0E64D0 000CCC0E64CE 000CCC0E64D8 000CCC0E64D5 000CCC0E64D2 000CCC0E64D7 000CCC0E6491 000CCC0E64D3 000CCC0E649C 000CCC0E64CF 000CCC0E64D4 000CCC0E64D1 000CCC0E64D6 000CCC0E625E 000CCC0E6260 000CCC0E625F 000CCC0E625B 000CCC0E62C7 000CCC0E62EE 000CCC0E62C6 000CCC0E62C1 000CCC0E62C3 000CCC0E62C5 000CCC0E62E9 000CCC0E62CB 000CCC0E6259 000CCC0E61D4 000CCC0E6256 000CCC0E61D8 000CCC0E625A 000CCC0E61D6 000CCC0E625D 000CCC0E61D2 000CCC0E6257 000CCC0E61D5 000CCC0E61D7 000CCC0E61DA 000CCC0E625C 000CCC0E61D9 000CCC0E61DB 000CCC0E61D3 000CCC0E61D1 000CCC0E6255 000CCC0E61C6 000CCC0E61DC 000CCC0E649A 000CCC0E6498 000CCC0E649B 000CCC0E6493 000CCC0E6499 000CCC0E6497 000CCC0E6494 000CCC0E6492 000CCC0E6496 000CCC0E6495 000CCC0E633E 000CCC0E633F 000CCC0E6339 000CCC0E6344 000CCC0E633B 000CCC0E61CB 000CCC0E61CF 000CCC0E6230 000CCC0E6227 000CCC0E61C8 000CCC0E6226 000CCC0E6228 000CCC0E61C9 000CCC0E61C7 000CCC0E61C5 000CCC0E6229 000CCC0E61CE 000CCC0E622F 000CCC0E61CD 000CCC0E6141 000CCC0E6146 000CCC0E6144 000CCC0E6209 000CCC0E614B 000CCC0E6206 000CCC0E620A 000CCC0E6147 000CCC0E614C 000CCC0E6208 000CCC0E6143 000CCC0E6142 000CCC0E61F8 000CCC0E6145 000CCC0E6201 000CCC0E6205 000CCC0E620C 000CCC0E614A 000CCC0E6203 000CCC0E6202 000CCC0E620B 000CCC0E6207 000CCC0E6148 000CCC0E6204 000CCC0E6149 000CCC0E61DE 000CCC0E61E7 000CCC0E621F 000CCC0E6222 000CCC0E61E4 000CCC0E61DD 000CCC0E6220 000CCC0E6219 000CCC0E61E0 000CCC0E61E1 000CCC0E621C 000CCC0E61E5 000CCC0E6223 000CCC0E621B 000CCC0E6224 000CCC0E61E6 000CCC0E6221 000CCC0E621D 000CCC0E61E8 000CCC0E61DF 000CCC0E61E2 000CCC0E621A 000CCC0E61E3 000CCC0E621E 000CCC0E61EC 000CCC0E6250 000CCC0E61EA 000CCC0E61F3 000CCC0E6253 000CCC0E61EB 000CCC0E624D 000CCC0E6251 000CCC0E624F 000CCC0E624E 000CCC0E61ED 000CCC0E6249 000CCC0E61E9 000CCC0E624A 000CCC0E61F1 000CCC0E624C 000CCC0E61EF 000CCC0E61EE 000CCC0E61F0 000CCC0E61F2 000CCC0E6254 000CCC0E6252 000CCC0E624B 000CCC0E61C3 000CCC0E6213 000CCC0E6218 000CCC0E620F 000CCC0E61BB 000CCC0E6210 000CCC0E620D 000CCC0E61C1 000CCC0E6211 000CCC0E6216 000CCC0E61BE 000CCC0E61B9 000CCC0E61C0 000CCC0E6217 000CCC0E6212 000CCC0E61BD 000CCC0E61BC 000CCC0E61BF 000CCC0E6214 000CCC0E620E 000CCC0E61C2 000CCC0E6244 000CCC0 …
What the firm is doing
A notification letter dated 12/1/25 was sent to customers. URGENT: SECURITAS HEALTHCARE RECALLS CSK200-900 AND CSK200-900MR SERIES CALL STATIONS DUE TO RISK THAT LOW BATTERY ALERTS WILL NOT BE RECEIVED BY THE ARIAL WIRELESS EMERGENCY CALL SYSTEM BEFORE DEPLETION OF BATTERY. Customer Required Actions: 1. Reduce the Missing Device Timeout to 125 Minutes for all Call Stations. Clients should reduce the Missing Device Timeout to 125 minutes so that a Missing Device Alert will be triggered if a Call Station fails to send a supervision message to the Arial Emergency and Nurse Call System within 125 minutes from the last supervision message. Instructions for reducing the Missing Device Timeout to 125 minutes are attached hereto as Appendix 1. 2. Closely Monitor Missing Device Alerts within the Arial Web Application and Immediately Verify Status of Missing Devices and Cease Using any Call Stations That Do Not Reconnect after battery replacement. Clients should closely monitor the "Missing Device Alerts within the Arial Client Workstation and immediately check the status of Call Stations that trigger a Missing Device Alert and replace the Call Station battery if it is low or fully depleted. Instructions for replacing the Call Station battery are attached hereto as Appendix 2. Instructions for reconnecting missing devices and confirming that the Call Stations are properly transmitting information to the Arial Emergency and Nurse Call System are attached hereto as Appendix 3. Clients should immediately cease using any Call Station that will not reconnect to the Arial Emergency Call System after battery replacement. 3. Closely Monitor the Battery Status of all Call Stations using the Arial Client Workstations and Replace Battery if it is Low . Clients should closely monitor the Call Station Battery Status in the Arial Client Workstations and immediately replace the battery if it low as described in the product documentation. 4. Use Supplementary Communica
DistributionShow detailsHide
Worldwide distribution -US Nationwide and the country of Canada.
Use of the product may cause temporary or medically reversible adverse health consequences.
Sources & references
- FDA enforcement recordOfficial FDA database entry for Z-1032-2026
- FDA device classification · IQAOfficial FDA classification for this device type
- CFR regulation · 21 CFR 890.3725The federal regulation governing this device
- FDA recall announcementSearch FDA.gov for the official press announcement
- Find Securitas Healthcare LLCSearch for the manufacturer's official notice
- News coverageRecent reporting on this recall and manufacturer
- openFDA data recordThe raw JSON record this page is built from
Source: U.S. FDA openFDA device enforcement reports. This summary is informational and may lag or differ from the official record. Always verify against the FDA before acting.
Taylor Coteus is RecallWatch's Legal News Analyst, covering FDA medical-device enforcement and patient-safety litigation. He reviews every recall against the FDA's official openFDA record before it is published and is responsible for corrections and editorial accuracy.
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