CareFusion 303, Inc. recalls BD Pyxis MedFlex 2.0 REF 1139-00 Bio-ID Spare Parts REF 353200-01 The BD Pyxis" M…
Reason for recall
Due to fingerprint scanner failing resulting in the scanner heating up.
Affected product
Check your device
Enter a lot, serial, REF, or UDI number from your device's label to check it against this recall's listed codes.
Affected products & lots
- BD Pyxis MedFlex 2.0 REF 1139-00 Bio-ID Spare Parts REF 353200-01 The BD Pyxis" MedFlex is an Automated Dispensing Cabinet (ADC) intended to securely store and dispense medications and supplies to a qualified and authorized user in a clinical settingUDI-DI codeCatalog # Number231 affected lots1618867716234871162349181623491916234920162357711623577316235774
+223 more
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What the firm is doing
On 1/23/2025, the firm sent a "Urgent Medical Device Correction" Letter via FedEx and email to customers informing them that the firm became aware via customer complaints that an internal component within the Bio-ID (fingerprint scanner) is failing and resulting in the Bio-ID scanner heating up and could potentially cause superficial burns if finger is left on the scanner for up to or more than 5 seconds. Customers are instructed: 1. BD Pyxis" SupplyStation" and MedFlex 2.0 can continue to be used as intended. If you suspect that the Bio-ID Scanner is hot, please discontinue the use of the Bio-ID Scanner, submit a complaint to BD, and use your username and password to login instead. 2. Please return the customer response form to acknowledge receipt of this notice. For questions/assistance: -Technical Support - Phone: 1-866-930-9251 Phone hours: 24 hours, 7 days a week for Technical Questions. -Regional Complaint Center - Phone: 1-844-8BD-LIFE (1-844-823-5433) Say Product Complaints when prompted. Mon-Fri 8:00am-5:00pm CT or Email: productcomplaints@bd.com for Product Complaints -Field action related questions - Email (pending) - Email for receipt of customer response forms and recall related questions.
DistributionShow detailsHide
Worldwide - U.S. Nationwide distribution including in the states of AL, AZ, CA, CO, CT, DC, DE, FL, GA, Guam, HI , IA, ID, IL, IN, KS, KY, LA, MA, MD, ME, MI, MN, MO, MS, MT, NC, NE, NH, NJ, NM, NV, NY, OH, OK, OR, PA, SC, TN, TX, VA, VT, WA, WI, and WY. The countries of Australia, Bahrain, Belgium, Brazil, Canada, Hong Kong, Kuwait, Lebanon, New Zealand, Qatar, Saudi Arabia, Spain, and Thailand.
Use of the product may cause temporary or medically reversible adverse health consequences.
Sources & references
- FDA enforcement recordOfficial FDA database entry for Z-1207-2025
- FDA device classification · BRYOfficial FDA classification for this device type
- CFR regulation · 21 CFR 868.6100The federal regulation governing this device
- FDA recall announcementSearch FDA.gov for the official press announcement
- Find CareFusion 303, Inc.Search for the manufacturer's official notice
- News coverageRecent reporting on this recall and manufacturer
- openFDA data recordThe raw JSON record this page is built from
Source: U.S. FDA openFDA device enforcement reports. This summary is informational and may lag or differ from the official record. Always verify against the FDA before acting.
Taylor Coteus is RecallWatch's Legal News Analyst, covering FDA medical-device enforcement and patient-safety litigation. He reviews every recall against the FDA's official openFDA record before it is published and is responsible for corrections and editorial accuracy.
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