Intuitive Surgical, Inc. recalls da Vinci 5 Surgeon Console Viewer Display
Reason for recall
Robotic-assisted surgical system has Viewer Display manufactured with outdated firmware, may result in loss of one display-loss of 3D surgical field (depth perception) but 2D maintained, or loss of both displays-complete visualization loss, without fault, instruments remain active, could lead to instrument contact with tissue, resulting in injury/bleeding; may require alternate surgical modality.
Affected product
Check your device
Enter a lot, serial, REF, or UDI number from your device's label to check it against this recall's listed codes.
Affected products & lots
- da Vinci 5 Surgeon Console Viewer Display, ASSY, DV5 CONSOLE, IS5000, Part Number:380730-45UDI 0088687411974747 affected lotsSQ0326SQ0336SQ0341SQ0345SQ0346SQ0356SQ0367SQ0368
+39 more
SQ0375SQ0377SQ0379SQ0380SQ0386SQ0387SQ0389SQ0394SQ0395SQ0398SQ0401SQ0404SQ0412SQ0413SQ0415SQ0419SQ0420SQ0422SQ0425SQ0427SQ0428SQ0432SQ0433SQ0436SQ0443SQ0447SQ0448SQ0451SQ0454SQ0457SQ0458SQ0462SQ0464SQ0469SQ0470SQ0662SQ0727SQ0740SQ0761
What the firm is doing
On 12/30/2025, correction notices were mailed and emailed to customers who were informed the following: If single-viewer failure occurs during a procedure, when clinically safe to do so, restart the system to restore 3D visualization in the viewer. If dual-viewer failure occurs during a procedure, be aware that instrument motion will not be automatically halted by the system. Instrument motion can be halted by removing the surgeon s head from the viewer. The surgeon maintains the ability to control the instruments while their head is in the viewer. To ensure instruments do not cause unintended tissue interaction, the bedside user should maneuver installed instruments into a safe space in the surgical field, using an external monitor for visualization. Once the instruments are safely positioned, restart the system to restore visualization. At any point during the sequence, the surgeon may press E Stop to put the system in a safe state (arms locked, no instrument motion). If any viewer display issue is detected, the user should avoid starting any additional procedures with the affected system until firm has repaired the system. Forward this notification to all personnel at your site who perform and support these procedures. Complete and return the acknowledgement form via email to Recalls@intusurg.com Retain a copy of this letter and the acknowledgement form for your files. Firm's Field Engineers will contact affected customers to schedule a site visit to upgrade the Viewer Display firmware on affected systems. If you need further information or support concerning this Urgent Medical Device Correction, please contact your Clinical Sales Representative or contact the firm's Customer Service at: North and South America: (800) 876-1310, Option 3 (4 am to 5 pm PST) or mail: customerservice@intusurg.com.
DistributionShow detailsHide
US Nationwide distribution in the states of KS, AZ, MA, FL, MI, NC, IL, DC, TX, KY, MS, CA, MN, NV, NY, WI, ID, GA, CT, SC, UT, VA.
Use of the product may cause temporary or medically reversible adverse health consequences.
Sources & references
- FDA enforcement recordOfficial FDA database entry for Z-1355-2026
- FDA 510(k) clearance · K232610The device's official FDA premarket clearance record
- FDA device classification · NAYOfficial FDA classification for this device type
- CFR regulation · 21 CFR 876.1500The federal regulation governing this device
- FDA recall announcementSearch FDA.gov for the official press announcement
- Find Intuitive Surgical, Inc.Search for the manufacturer's official notice
- News coverageRecent reporting on this recall and manufacturer
- openFDA data recordThe raw JSON record this page is built from
Source: U.S. FDA openFDA device enforcement reports. This summary is informational and may lag or differ from the official record. Always verify against the FDA before acting.
Taylor Coteus is RecallWatch's Legal News Analyst, covering FDA medical-device enforcement and patient-safety litigation. He reviews every recall against the FDA's official openFDA record before it is published and is responsible for corrections and editorial accuracy.
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