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RecallWatchMedical Device Safety
Class IIOngoingZ-1388-2025

Beckman Coulter, Inc. recalls DxI 9000 Access Immunoassay Analyzer

Beckman Coulter, Inc.Chaska, MN, United StatesReported Mar 26, 2025 · 1 year ago
Legal News Analyst ·

Reason for recall

the DxI 9000 encoder wheel was misaligned on the motor shaft, leading to increased slippage errors and causing the instrument to stop, posing a high safety risk due to potential delays in patient results.

Affected product

Check your device

Enter a lot, serial, REF, or UDI number from your device's label to check it against this recall's listed codes.

DxI 9000 Access Immunoassay Analyzer, Catalog Number C11137.

Lot / code information

UDI
15099590732103
Serial #
300116-300117, 300123-300124, 300126, 300128-300139, 300141-300145, 300147- 300158 — +17 moreShow all
300116-300117, 300123-300124, 300126, 300128-300139, 300141-300145, 300147- 300158, 300160-300164, 300166-300179, 300181-300183, 300186, 300188-300195, 300197-300207, 300209-300250, 300252- 300256, 300258-300259, 300261, 300263- 300264, 300266-300277, 300279-300290, 300291, 300293-300299, 300300-300309, 300312-300352

What the firm is doing

An URGENT MEDICAL DEVICE RECALL notification letter dated 1/30/25 was sent to customers. Affected DxI 9000 Access Immunoassay Analyzers could experience an increase in the following errors: IncubateWheel.Axis MachineControlStatus(Encoder reports that axis position is out of tolerance) WashWheel.Axis MachineControlStatus(Encoder reports that axis position is out of tolerance) This can cause the analyzer to enter the red, or Stopped, system status and any in-process tests are cancelled. There could be a delay in reporting patient test results to the physician. If the error occurs: 1. Confirm that the DxI 9000 Access Immunoassay Analyzer is in either the Paused or Stopped system state. 2. Select the System state button in the lower left corner of the user interface. 3. Select Initialize. When initialization is complete, the analyzer returns to the green, or Running, state. If your laboratory has experienced the issue and it is not resolved by initializing the analyzer, contact your Beckman Coulter representative and schedule a service visit. Beckman Coulter has identified the root cause of this issue and is no longer distributing affected motors for the Incubate and Wash Wheel assemblies. A Beckman Coulter service representative will schedule a visit to replace any affected motors on your DxI 9000 Access Immunoassay Analyzer. So that we are assured you have received this important communication, please respond within 10 days in one of the following ways: Manually, complete and return the enclosed Response Form. If you have any questions regarding this notice, please contact our Customer Support Center; From our website: http://www.beckmancoulter.com

DistributionShow details

US Nationwide. Global Distribution.

Class IIWhat this means

Use of the product may cause temporary or medically reversible adverse health consequences.

Sources & references

Taylor Coteus
Legal News Analyst

Taylor Coteus is RecallWatch's Legal News Analyst, covering FDA medical-device enforcement and patient-safety litigation. He reviews every recall against the FDA's official openFDA record before it is published and is responsible for corrections and editorial accuracy.

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