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RecallWatchMedical Device Safety
Class IIOngoingZ-1400-2025

Merge Healthcare, Inc. recalls VERICIS

Merge Healthcare, Inc.Hartland, WI, United StatesReported Mar 26, 2025 · 1 year ago
Legal News Analyst ·

Reason for recall

When following a specific less typical workflow in which the user remeasures using the ultrasound device or manually edits primitive or derived measurement values directly in Clinical Reporting, derived measurements may be inconsistent with the associated primitive measurements in the final patient report.

Affected product

Check your device

Enter a lot, serial, REF, or UDI number from your device's label to check it against this recall's listed codes.

VERICIS, Merge Cardio, Model/Catalog Number: Version 11.x, Software Version: 11.0.2, 11.0.3, 11.0.4, 11.1, 11.1.1; The VERICIS is an integrated cardiovascular information system classified as a picture archiving and communications system.

Lot / code information

Lot #
Code: Software Version Numbers and UDIs 11.0.2:
UDI
(01)00842000100416(10)11.0.2.1523(11)180809; 11.0.3:
UDI
(01)00842000100416(10)11.0.3.1601(11)181019; 11.0.4:
UDI
(01)00842000100416(10)11.0.4(11)210207; 11.1:
UDI
(01)00842000100751(10)11.1.0.1054(11)181211; 11.1.1:
UDI
(01)00842000100751(10)11.1.1(11)190724

What the firm is doing

Merge Healthcare issued an Urgent Field Safety Notice to it's consignees on 02/19/2025 via email. The notice explained the issue, risk to patients, provided a workaround to immediately address the issue, and recommended clinicians check measurements in the final report to ensure that they accurately reflect the patient's condition pending software update. Required Actions: Merge Healthcare Support will contact all customers to: i) Confirm that you have read and understood this Urgent Field Safety Notice. ii) Schedule an update to implement the configuration change on your system. For more information, please contact Merge Healthcare Support at 1-877-741-5369 (available 24 hours a day, 7 days a week) or visit our website: https://www.merative.com/support/merge. Please forward this notice to any individuals within your organization that may need to be aware of this notification. Customers should alert any other affiliated parties that may be affected by this Urgent Field Safety Notice. The firm identified a missing software version (11.0.2) and issued the corrected notice on 03/03/2025.

DistributionShow details

US

Class IIWhat this means

Use of the product may cause temporary or medically reversible adverse health consequences.

Sources & references

Taylor Coteus
Legal News Analyst

Taylor Coteus is RecallWatch's Legal News Analyst, covering FDA medical-device enforcement and patient-safety litigation. He reviews every recall against the FDA's official openFDA record before it is published and is responsible for corrections and editorial accuracy.

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