Merge Healthcare, Inc. recalls Merge Cardio
Reason for recall
When following a specific less typical workflow in which the user remeasures using the ultrasound device or manually edits primitive or derived measurement values directly in Clinical Reporting, derived measurements may be inconsistent with the associated primitive measurements in the final patient report.
Affected product
Check your device
Enter a lot, serial, REF, or UDI number from your device's label to check it against this recall's listed codes.
Merge Cardio, Model/Catalog Number: Version 12.X, Software Version: 12.1, 12.1.1, 12.2, 12.3, 12.3.1, 12.3.2, 12.3.3, 12.4, 12.4.1, 12.4.2; Merge Cardio is a software medical device that is an integrated multi-modality image cardiovascular information management system.
Lot / code information
- Lot #
- Code: Software versions and UDIs 12.4.1
- UDI
- (01)00842000101123(10)12.4.1(11)240522 12.4.2
- UDI
- (01)00842000101123(10)12.4.2(11)250206 12.1
- UDI
- (01)00842000100928(10)12.1(11)210122; 12.1.1
- UDI
- (01)00842000100928(10)12.1.1(11)211220; 12.2
- UDI
- (01)00842000100065(10)12.2.0(11)220713; 12.3
- UDI
- (01)00842000101109(10)12.3.0(11)221114; 12.3.1
- UDI
- (01)00842000101109(10)12.3.0(11)221114; 12.3.2
- UDI
- (01)00842000101109(10)12.3.2(11)230612; 12.3.3
- UDI
- (01)00842000101109(10)12.3.3(11)230913; 12.4
- UDI
- (01)00842000101123(10)12.4.0(11)231220; 12.4.1
- UDI
- (01)00842000101123(10)12.4.1(11)240522; 12.4.2
- UDI
- (01)00842000101123(10)12.4.2(11)250206
Show 3 more code fieldsShow fewer
What the firm is doing
Merge Healthcare issued an Urgent Field Safety Notice to it's consignees on 02/19/2025 via email. The notice explained the issue, risk to patients, provided a workaround to immediately address the issue, and recommended clinicians check measurements in the final report to ensure that they accurately reflect the patient's condition pending software update. Required Actions: Merge Healthcare Support will contact all customers to: i) Confirm that you have read and understood this Urgent Field Safety Notice. ii) Schedule an update to implement the configuration change on your system. For more information, please contact Merge Healthcare Support at 1-877-741-5369 (available 24 hours a day, 7 days a week) or visit our website: https://www.merative.com/support/merge. Please forward this notice to any individuals within your organization that may need to be aware of this notification. Customers should alert any other affiliated parties that may be affected by this Urgent Field Safety Notice. The firm identified a missing software version (11.0.2) and issued the corrected notice on 03/03/2025.
DistributionShow detailsHide
US
Use of the product may cause temporary or medically reversible adverse health consequences.
Sources & references
- FDA enforcement recordOfficial FDA database entry for Z-1402-2025
- FDA 510(k) clearance · K192206The device's official FDA premarket clearance record
- FDA device classification · LLZOfficial FDA classification for this device type
- CFR regulation · 21 CFR 892.2050The federal regulation governing this device
- FDA recall announcementSearch FDA.gov for the official press announcement
- Find Merge Healthcare, Inc.Search for the manufacturer's official notice
- News coverageRecent reporting on this recall and manufacturer
- openFDA data recordThe raw JSON record this page is built from
Source: U.S. FDA openFDA device enforcement reports. This summary is informational and may lag or differ from the official record. Always verify against the FDA before acting.
Taylor Coteus is RecallWatch's Legal News Analyst, covering FDA medical-device enforcement and patient-safety litigation. He reviews every recall against the FDA's official openFDA record before it is published and is responsible for corrections and editorial accuracy.
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