Intuitive Surgical, Inc. recalls Brand Name: da Vinci S
Reason for recall
Due to increased complaints for broken/frayed grip cables for reusable instruments.
Affected product
Check your device
Enter a lot, serial, REF, or UDI number from your device's label to check it against this recall's listed codes.
Affected products & lots
- Brand Name: da Vinci S, Si Grasping Retractor Instrument Product Name: da Vinci S, Si Grasping Retractor Instrument Model/Catalog Number: 420278 Software Version: NA Product Description: EndoWrist Instruments or Da Vinci S/Si Reusable instruments, including blunt and sharp endoscopic dissectors, scissors, scalpels, forceps/pick-ups, needle holders, endoscopic retractors, electrocautery and accessories are intended for endoscopic manipulation of tissue, including grasping, cutting, blunt and sharp dissection, approximation, ligation, electrocautery, suturing, and delivery and placement of microwave and cryogenic ablation probes and accessories. Please refer to attached User Manual for additional details on intended use. All da Vinci S/Si reusable instruments with jaws use mechanical tungsten cables and pulleys to transmit motion from the input discs to the housing (on the proximal chassis), through the main shaft, and the distal instrument tip (inside the patient). Component: NAGTIN 00886874111772236 affected lots00886874111772D088920420278-04M10110613SH1182M10120127SH1182M10120217
+228 more
SH1182M10120829SH1182M10130103SH1182M10130114SH1182M11130404SH1182M10130527SH1182M10130606SH1182M10130909SH1182M10130925SH1182S10101229SG704S10110105SG704M10121214SH0547M10110118SH0059M10110613SH0059S10110819SH0059M10121122SH0059M10121214SH0059M10130114SH0059M10130220SH0059M10130319SH0059M11130404SH0059M10120912SH1390M10130730USG721M10130909USG721M10110307SH0729M10130214SH0729M11130404SH0729M10130617SH0729M10130628SH0729M10120127SH1076M10130307SH1279M10111028SH0761420278-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-07N10181219SH1182N10180906SH1182N10190423SH1182N10181114SH1182N10180906SG704N10180910USG721N10181114SH1604420278-09N10190826SH1182N10190515SH1182N10190909SH1182N10190902SH1964N10190826SH1964N10190515SH1964N10190909SH1964N10190826USG721N10190902SH1604
What the firm is doing
On 12/29/2025, the firm sent via email an "Urgent: Medical Device Recall" Letter informing customers that intuitive has become aware of an increase in complaints regarding frayed or broken cables on some da Vinci S and Si reusable instruments. Customers are instruct to: 1. Complete the attached Acknowledgement Form immediately and return it via fax or email to Intuitive as instructed on the form. 2. Identify and quarantine any affected product(s). Affected product(s) listed above may be returned by sending an email with quantities and lot numbers to your regional customer service. 3. Ensure to include the FSCA number ISIFA2025-15-R in the return notes. 4. Credit will be provided based on the number of remaining lives. 5. Shared or further distributed these products with other sites, make sure appropriate staff at the site receive and understand this notification so they locate and return their affected product. For questions or concern, contact Clinical Sales Representative or contact Intuitive Customer Service at the numbers listed below: " North and South America: (800) 876-1310, Option 3 (4 am to 5 pm PST) or mail: customerservice@intusurg.com. " Europe, Middle East, Asia and Africa: +800 0821 2020 or +41 21 821 2020 (8 am to 6 pm CET) or eucs@intusurg.com " South Korea: 02-3271-3200 (9 am to 6 pm KSTJ) or support.korea@intusurg.com " Japan: 0120-56-5635 or 03-5575-1362 (9 am to 6 pm JST) or csjapan@intusurg.com " India: +1-800-103-6952 (9 am to 6 pm IT) " Taiwan: +0800-86-8181 (9 am to 6 pm CT)
DistributionShow detailsHide
Worldwide - U.S. Nationwide distribution in the states of CA, FL, GA, IA, IL, IN, KS, KY, LA, MA, MO, MS, NC, NJ, NY, OH, PA, TX, VA and WI. The countries of Argentina, Brazil, Canada, Chile, China, Cyprus, Czech Republic, Ecuador, France, Germany, Greece, Guadeloupe, India, Indonesia, Italy, Japan, Kuwait, Lebanon, Malaysia, Mexico, Pakistan, Philippines, Portugal, Qatar, Romania, Russian Federation, Saudi Arabia, South Korea, Switzerland, Taiwan, Thailand, Turkey, United Arab Emirates, United Kingdom, Uruguay, Venezuela, and Vietnam.
Use of the product may cause temporary or medically reversible adverse health consequences.
Sources & references
- FDA enforcement recordOfficial FDA database entry for Z-1699-2026
- FDA 510(k) clearance · K050369The device's official FDA premarket clearance record
- FDA device classification · NAYOfficial FDA classification for this device type
- CFR regulation · 21 CFR 876.1500The federal regulation governing this device
- FDA recall announcementSearch FDA.gov for the official press announcement
- Find Intuitive Surgical, Inc.Search for the manufacturer's official notice
- News coverageRecent reporting on this recall and manufacturer
- openFDA data recordThe raw JSON record this page is built from
Source: U.S. FDA openFDA device enforcement reports. This summary is informational and may lag or differ from the official record. Always verify against the FDA before acting.
Taylor Coteus is RecallWatch's Legal News Analyst, covering FDA medical-device enforcement and patient-safety litigation. He reviews every recall against the FDA's official openFDA record before it is published and is responsible for corrections and editorial accuracy.
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