Medtronic, Inc. recalls Medtronic CareLink SmartSync Device Manager
Reason for recall
In prior SmartSync application versions, the Abort button stopped the test that was selected. During an induction test, there was a limited window of time for the user to abort a therapy, thereby limiting the user's ability to cancel a high voltage therapy delivery.
Affected product
Check your device
Enter a lot, serial, REF, or UDI number from your device's label to check it against this recall's listed codes.
Medtronic CareLink SmartSync Device Manager, Model Number 24967A with the following software components: 1. Cobalt Crome application, Software Model Number D00U005; 2. Claria Amplia Compia application, Software Model Number D00U009; 3. Evera MRI application, Software Model Number D00U010; 3. Visia AF application, Software Model Number D00U011; 5. Viva Brava Evera application, Software Model Number D00U012;
Lot / code information
- Model
- , D00U003
- GTIN
- 00763000002039, Updated Software Version 6.5.5; 2. Software
- Model
- , D00U004
- GTIN
- 00763000002046, Updated Software Version 6.5.5; 3. Software
- Model
- , D00U005
- GTIN
- 00763000002053, Updated Software Version 9.5.2; 4. Software
- Model
- , D00U006
- GTIN
- 00763000397852, Updated Software Version 4.4.6; 5. Software
- Model
- , D00U007
- GTIN
- 00763000397869, Updated Software Version 4.4.6; 6. Software
- Model
- , D00U008
- GTIN
- 00763000397876, Updated Software Version 3.5.5; 7. Software
- Model
- , D00U009
- GTIN
- 00763000397883, Updated Software Version 3.4.2; 8. Software
- Model
- , D00U010
- GTIN
- 00763000397890, Updated Software Version 3.4.2; 9. Software
- Model
- , D00U011
- GTIN
- 00763000397906, Updated Software Version 3.4.2; 10. Software
- Model
- , D00U012
- GTIN
- 00763000397913, Updated Software Version 3.4.2; 11. Software
- Model
- , D00U022
- GTIN
- 00763000544300, Updated Software Version 3.7.5
Show 12 more code fieldsShow fewer
What the firm is doing
An URGENT MEDICAL DEVICE CORRECTION NOTIFICATION letter dated 6/18/25 was sent to customers. Customer Actions: "Update SmartSync (to version 4.2.3 or higher). Refer to release notes provided by your local Medtronicrepresentative for update instructions. If needed, Medtronic representatives are available to work with you toinstall or update the SmartSync application(s) on your tablet. See Appendix for instructions on how to verify thesoftware update is complete. "Sign and return the enclosed confirmation form and share this notice with those who need to be aware withinyour organization or with any organization where SmartSync may be in use. Questions regarding this informationshould be directed to the local Medtronic Representative or Medtronic Programmer Technical Services at 800-638-1991, Option 1.
DistributionShow detailsHide
Worldwide - US Nationwide distribution.
Use of the product may cause temporary or medically reversible adverse health consequences.
Sources & references
- FDA enforcement recordOfficial FDA database entry for Z-2169-2025
- FDA device classification · NVZOfficial FDA classification for this device type
- FDA recall announcementSearch FDA.gov for the official press announcement
- Find Medtronic, Inc.Search for the manufacturer's official notice
- News coverageRecent reporting on this recall and manufacturer
- openFDA data recordThe raw JSON record this page is built from
Source: U.S. FDA openFDA device enforcement reports. This summary is informational and may lag or differ from the official record. Always verify against the FDA before acting.
Taylor Coteus is RecallWatch's Legal News Analyst, covering FDA medical-device enforcement and patient-safety litigation. He reviews every recall against the FDA's official openFDA record before it is published and is responsible for corrections and editorial accuracy.
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