Philips North America LLC recalls Ingenia Ambition S and Ingenia Ambition X
Reason for recall
A software issue will terminate an examination during the image reconstruction process if the scan parameters are manually adjusted such that reconstruction requirements exceed the available system memory.
Affected product
Check your device
Enter a lot, serial, REF, or UDI number from your device's label to check it against this recall's listed codes.
Ingenia Ambition S and Ingenia Ambition X; Model Numbers (REF): 1. 781359 (S), 2. 782108 (S), 3. 782139 (S), 4. 781356 (X), 5. 782109 (X), 6. 782138 (X);
Lot / code information
- REF
- ): 781359(S)
- UDI
- 884838090057
- Serial #
48053, 48126, 48136, 48144, 48020, 48030 — +147 moreShow all
48053, 48126, 48136, 48144, 48020, 48030, 48155, 48191, 48216, 48218, 48245, 48300, 48183, 48186, 48187, 48222, 48225, 48234, 48240, 48241, 48249, 48269, 48278, 48284, 48288, 48293, 48294, 48299, 48304, 48313, 48317, 48326, 48331, 48051, 48223, 48207, 48028, 48031, 48049, 48050, 48131, 48134, 48242, 48254, 48219, 48000, 48004, 48019, 48032, 48132, 48135, 48145, 48160, 48224, 48244, 48040, 48122, 48039, 48022, 48152, 48012, 48014, 48036, 48037, 48044, 48127, 48151, 48158, 48174, 48184, 48046, 48047, 48055, 48128, 48129, 48153, 48190, 48192, 48194, 48226, 48275, 48181, 48198, 48199, 48200, 48033, 48045, 48001, 48038, 48185, 48238, 48239, 48276, 48010, 48170, 48035, 48172, 48027, 48248, 48146, 48147, 48148, 48163, 48164, 48165, 48169, 48182, 48188, 48271, 48290, 48291, 48297, 48302, 48303, 48308, 48309, 48310, 48321, 48325, 48329, 48337, 48018, 48283, 48177, 48017, 48056, 48250, 48272, 48253, 48268, 48026, 48013, 48052, 48112, 48120, 48130, 48162, 48171, 48179, 48214, 48217, 48233, 48237, 48243, 48252, 48273, 48274, 48286, 48287, 48314, 48322, 48133, 48316; 2- REF
- ): 782108(S)
- UDI
- 884838098343
- Serial #
48572, 48627, 48581, 48687, 48592, 48652 — +236 moreShow all
48572, 48627, 48581, 48687, 48592, 48652, 48800, 48953, 48544, 48506, 48520, 48521, 48534, 48551, 48781, 48834, 48842, 48843, 48848, 48892, 48712, 48714, 48715, 48810, 48813, 48833, 48883, 48885, 48943, 48947, 48538, 48539, 48556, 48602, 48640, 48808, 48613, 48650, 48502, 48507, 48514, 48540, 48577, 48579, 48580, 48590, 48591, 48612, 48614, 48617, 48620, 48628, 48632, 48638, 48692, 48697, 48698, 48721, 48765, 48818, 48819, 48824, 48503, 48557, 48570, 48595, 48606, 48651, 48706, 48707, 48725, 48729, 48744, 48756, 48773, 48796, 48804, 48815, 48861, 48876, 48898, 48695, 48660, 48734, 48877, 48878, 48879, 48679, 48889, 48529, 48609, 48622, 48658, 48659, 48769, 48774, 48837, 48857, 48864, 48574, 48900, 48541, 48549, 48710, 48865, 48504, 48508, 48513, 48524, 48536, 48537, 48555, 48560, 48571, 48573, 48585, 48593, 48594, 48596, 48597, 48600, 48611, 48624, 48639, 48642, 48644, 48666, 48711, 48762, 48768, 48775, 48778, 48891, 48950, 48522, 48561, 48668, 48686, 48737, 48846, 48852, 48887, 48607, 48519, 48680, 48699, 48738, 48820, 48845, 48860, 48867, 48868, 48869, 48870, 48901, 48942, 48948, 48951, 48958, 48962, 48532, 48533, 48505, 48567, 48671, 48672, 48676, 48801, 48604, 48851, 48515, 48584, 48886, 48674, 48753, 48754, 48782, 48783, 48784, 48785, 48789, 48790, 48791, 48793, 48794, 48807, 48875, 48902, 48945, 48941, 48961, 48550, 48647, 48850, 48610, 48615, 48654, 48728, 48685, 48817, 48500, 48635, 48523, 48535, 48546, 48552, 48562, 48578, 48589, 48645, 48646, 48648, 48649, 48655, 48656, 48665, 48669, 48675, 48700, 48708, 48719, 48748, 48749, 48826, 48827, 48828, 48832, 48855, 48872, 48874, 48888, 48907, 48973, 48661, 48662, 48663, 48724, 48693, 48884, 48525, 48526, 48978; 3- REF
- ): 782139(S)
- UDI
- 884838108639
- Serial #
29021, 29038, 29000, 29008, 29010, 29011 — +66 moreShow all
29021, 29038, 29000, 29008, 29010, 29011, 29012, 29014, 29016, 29022, 29039, 29040, 29045, 29052, 29072, 29096, 29097, 29105, 29108, 29127, 29130, 29131, 29081, 29090, 29095, 29151, 29054, 29069, 29078, 29115, 29053, 29118, 29139, 29140, 29003, 29015, 29020, 29028, 29033, 29143, 29169, 29013, 29138, 29144, 29062, 29076, 29079, 29126, 29132, 29137, 29153, 29155, 29157, 29158, 29164, 29136, 29150, 29160, 29068, 29070, 29165, 29120, 29057, 29047, 29049, 29133, 29134, 29042, 29043, 29055, 29065, 29122; 4- REF
- ): 781356(X)
- UDI
- 884838090040
- Serial #
47194, 47040, 47091, 47345, 47361, 47050 — +138 moreShow all
47194, 47040, 47091, 47345, 47361, 47050, 47209, 47254, 47275, 47049, 47357, 47013, 47014, 47015, 47053, 47065, 47082, 47000, 47002, 47017, 47024, 47035, 47047, 47056, 47058, 47074, 47078, 47089, 47192, 47225, 47337, 47226, 47227, 47341, 47307, 47364, 47365, 47372, 47284, 47350, 47057, 47075, 47088, 47174, 47175, 47193, 47052, 47085, 47262, 47328, 47342, 47384, 47064, 47244, 47219, 47220, 47298, 47247, 47329, 47096, 47207, 47283, 47190, 47264, 47034, 47202, 47315, 47332, 47367, 47385, 47016, 47269, 47382, 47352, 47021, 47001, 47032, 47041, 47248, 47255, 47311, 47272, 47306, 47077, 47009, 47080, 47083, 47242, 47245, 47302, 47310, 47312, 47006, 47007, 47011, 47018, 47022, 47025, 47028, 47033, 47044, 47045, 47054, 47060, 47061, 47062, 47066, 47071, 47084, 47090, 47093, 47095, 47176, 47183, 47185, 47196, 47198, 47203, 47204, 47205, 47208, 47210, 47216, 47251, 47280, 47291, 47316, 47323, 47324, 47325, 47330, 47331, 47333, 47335, 47336, 47338, 47339, 47340, 47346, 47370, 47377, 47378, 47380, 47387; 5- REF
- ): 782109(X)
- UDI
- 884838098350
- Serial #
47531, 47540, 47877, 47878, 47879, 47869 — +217 moreShow all
47531, 47540, 47877, 47878, 47879, 47869, 47519, 47526, 47555, 47584, 47839, 47565, 47644, 47742, 47585, 47582, 47755, 47903, 47928, 47935, 47940, 47713, 47946, 47947, 47944, 47507, 47508, 47610, 47900, 47901, 47527, 47529, 47545, 47640, 47725, 47778, 47855, 47858, 47870, 47532, 47533, 47547, 47548, 47591, 47831, 47843, 47882, 47607, 47583, 47625, 47626, 47627, 47628, 47629, 47630, 47675, 47676, 47786, 47850, 47854, 47868, 47921, 47933, 47509, 47525, 47765, 47902, 47908, 47919, 47504, 47579, 47683, 47688, 47737, 47784, 47808, 47809, 47810, 47822, 47826, 47837, 47846, 47847, 47887, 47905, 47909, 47910, 47936, 47938, 47939, 47511, 47536, 47543, 47561, 47562, 47564, 47646, 47671, 47681, 47694, 47698, 47750, 47603, 47705, 47578, 47819, 47516, 47841, 47907, 47954, 47955, 47956, 47957, 47958, 47959, 47937, 47518, 47716, 47754, 47782, 47783, 47689, 47853, 47952, 47953, 47656, 47867, 47912, 47914, 47798, 47948, 47665, 47557, 47834, 47550, 47513, 47602, 47528, 47768, 47770, 47773, 47804, 47860, 47883, 47889, 47785, 47791, 47934, 47635, 47788, 47906, 47923, 47696, 47747, 47806, 47865, 47535, 47614, 47617, 47651, 47652, 47660, 47661, 47662, 47663, 47718, 47720, 47721, 47727, 47728, 47729, 47730, 47731, 47779, 47851, 47560, 47546, 47563, 47697, 47797, 47811, 47845, 47904, 47566, 47597, 47679, 47695, 47753, 47577, 47701, 47738, 47514, 47632, 47792, 47538, 47554, 47574, 47575, 47576, 47621, 47642, 47659, 47672, 47739, 47740, 47759, 47763, 47771, 47794, 47799, 47802, 47813, 47814, 47823, 47835, 47859, 47861, 47888, 47891, 47896, 47929, 47931, 47950; 6- REF
- ): 782138(X)
- UDI
- 884838108622
- Serial #
49004, 49049, 49106, 49136, 49063, 49075 — +82 moreShow all
49004, 49049, 49106, 49136, 49063, 49075, 49183, 49197, 49246, 49269, 49272, 49020, 49021, 49022, 49027, 49029, 49030, 49031, 49033, 49034, 49036, 49037, 49038, 49039, 49043, 49055, 49060, 49068, 49069, 49140, 49189, 49190, 49191, 49192, 49194, 49195, 49196, 49202, 49203, 49219, 49221, 49223, 49230, 49251, 49254, 49255, 49045, 49058, 49071, 49130, 49153, 49158, 49180, 49181, 49270, 49145, 49161, 49168, 49156, 49228, 49047, 49098, 49099, 49147, 49148, 49154, 49220, 49222, 49232, 49268, 49206, 49290, 49008, 49009, 49092, 49093, 49094, 49146, 49072, 49080, 49087, 49104, 49105, 49109, 49173, 49210, 49231, 49233
Show 8 more code fieldsShow fewer
What the firm is doing
On August 24, 2026 URGENT Medical Device Correction letters were sent to customers. Actions to be taken: " To prevent this issue from occurring, o Use the standard 3D Vane scan protocol from the Philips Examcard Database, or o For custom 3D Vane scan protocols, use a maximum of 480 for the reconstruction matrix and use a maximum of 167 for the number of slices. " You may continue to use affected systems in accordance with their intended use. " Circulate this notice to all users or new owners of this device so that they are aware of the issues and associated hazard/harm. " Please retain this Urgent Medical Device letter with your system(s) until the software upgrade is installed; ensure the notice is in a place likely to be seen/viewed. Actions planned by Philips to correct the problem A Philips representative will contact you to schedule time for a Field Service Engineer (FSE) to install a software upgrade to resolve the issue (reference 2026-PD-MR-006).
DistributionShow detailsHide
Worldwide distribution - US Nationwide and the countries of Albania, Algeria, Andorra, Angola, Argentina, Australia, Austria, Bahamas, Bahrain, Bangladesh, Belarus, Belgium, Belize, Bolivia, Bosnia and Herzegovina, Brazil, Bulgaria, Canada, Cayman Islands, Chile, China, Colombia, Costa Rica, C¿te D'Ivoire, Croatia, Cuba, Cyprus, Czech Republic, Denmark, Dominican Republic, Ecuador, Egypt, El Salvador, Equatorial Guinea, Estonia, Fiji, Finland, France, French Polynesia, Georgia, Germany, Ghana, Greece, Guadeloupe, Guernsey, Honduras, Hong Kong, Hungary, India, Indonesia, Iran, Iraq, Ireland, Israel, Italy, Japan, Jersey, Jordan, Kazakhstan, Kenya, Korea, Republic of, Kuwait, Kyrgyzstan, Lao People's Democratic Republic, Latvia, Lebanon, Libya, Lithuania, Luxembourg, Macao, Macedonia, Madagascar, Malaysia, Maldives, Malta, Martinique, Mauritius, Mayotte, Mexico, Moldova, Monaco, Mongolia, Montenegro, Morocco, Myanmar, Nepal, Netherlands, New Zealand, Nicaragua, Nigeria, Norway, Oman, Pakistan, Palestine, State of, Panama, Papua New Guinea, Paraguay, Peru, Philippines, Poland, Portugal, Qatar, R¿union, Romania, Russian Federation, Saudi Arabia, Serbia, Singapore, Slovakia, Slovenia, South Africa, Spain, Sri Lanka, Sweden, Switzerland, Syrian Arab Republic, Taiwan, Tanzania, Thailand, Trinidad and Tobago, Tunisia, Turkey, Turkmenistan, Ukraine, United Arab Emirates, United Kingdom, Uzbekistan, Venezuela, Viet Nam, Yemen, Zambia;
Use of the product may cause temporary or medically reversible adverse health consequences.
Sources & references
- FDA enforcement recordOfficial FDA database entry for Z-3237-2026
- FDA 510(k) clearance · K183063The device's official FDA premarket clearance record
- FDA 510(k) clearance · K193215The device's official FDA premarket clearance record
- FDA 510(k) clearance · K213583The device's official FDA premarket clearance record
- FDA 510(k) clearance · K251808The device's official FDA premarket clearance record
- FDA device classification · LNHOfficial FDA classification for this device type
- CFR regulation · 21 CFR 892.1000The federal regulation governing this device
- FDA recall announcementSearch FDA.gov for the official press announcement
- Find Philips North America LlcSearch for the manufacturer's official notice
- News coverageRecent reporting on this recall and manufacturer
- openFDA data recordThe raw JSON record this page is built from
Source: U.S. FDA openFDA device enforcement reports. This summary is informational and may lag or differ from the official record. Always verify against the FDA before acting.
Taylor Coteus is RecallWatch's Legal News Analyst, covering FDA medical-device enforcement and patient-safety litigation. He reviews every recall against the FDA's official openFDA record before it is published and is responsible for corrections and editorial accuracy.
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