WHILL, INC. recalls WHILL Model F
Reason for recall
Cyber vulnerability of BLE communication was found by CISA VDP program.
Affected product
Check your device
Enter a lot, serial, REF, or UDI number from your device's label to check it against this recall's listed codes.
WHILL Model F, with software versions before HMI: 2.23 / MC: 1.05; the device is an indoor/outdoor, foldable battery-operated 2-wheel drive (rear-wheel drive) powered wheelchair.
Lot / code information
- Serial #
FB1203U2610192, FB1203U2610191, FB1203U2610190, FB1203U2610189, FB1203U2610188, FB1203U2610187 — +2029 moreShow all
FB1203U2610192, FB1203U2610191, FB1203U2610190, FB1203U2610189, FB1203U2610188, FB1203U2610187, FB1203U2610186, FB1203U2610185, FB1203U2610184, FB1203U2610183, FB1203U2610182, FB1203U2610181, FB1203U2610180, FB1203U2610179, FB1203U2610178, FB1203U2610177, FB1203U2610176, FB1203U2610175, FB1203U2610174, FB1203U2610173, FB1203U2610172, FB1203U2610171, FB1203U2610170, FB1203U2610169, FB1203U2610168, FB1203U2610167, FB1203U2610166, FB1203U2610165, FB1203U2610164, FB1203U2610163, FB1203U2610162, FB1203U2610161, FB1203U2610160, FB1203U2610159, FB1203U2610158, FB1203U2610157, FB1203U2610156, FB1203U2610155, FB1203U2610154, FB1203U2610153, FB1203U2610152, FB1203U2610151, FB1203U2610150, FB1203U2610149, FB1203U2610148, FB1203U2610147, FB1203U2610146, FB1203U2610145, FB1203U2610144, FB1203U2610143, FB1203U2610142, FB1203U2610141, FB1203U2610140, FB1203U2610139, FB1203U2610138, FB1203U2610137, FB1203U2610136, FB1203U2610135, FB1203U2610134, FB1203U2610133, FB1203U2610132, FB1203U2610131, 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FB1203U2590012, FB1203U2590011, FB1203U2590010, …
Additional code information
FA1203U2220113, FA1203U2220112, FA1203U2220111, FA1203U2220110, FA1203U2220109, FA1203U2220108, FA1203U2220107, FA1203U2220106, FA1203U2220105, FA1203U2220104, FA1203U2220103, FA1203U2220102, FA1203U2220101, FA1203U2220100, FA1203U2220099, FA1203U2220098, FA1203U2220097, FA1203U2220096, FA1203U2220095, FA1203U2220094, FA1203U2220093, FA1203U2220092, FA1203U2220091, FA1203U2220090, FA1203U2220089, FA1203U2220088, FA1203U2220087, FA1203U2220086, FA1203U2220085, FA1203U2220084, FA1203U2220083, FA1203U2220082, FA1203U2220081, FA1203U2220080, FA1203U2220079, FA1203U2220078, FA1203U2220077, FA1203U2220076, FA1203U2220075, FA1203U2220074, FA1203U2220073, FA1203U2220072, FA1203U2220071, FA1203U2220070, FA1203U2220069, FA1203U2220068, FA1203U2220067, FA1203U2220066, FA1203U2220065, FA1203U2220064, FA1203U2220063, FA1203U2220062, FA1203U2220061, FA1203U2220060, FA1203U2220059, FA1203U2220058, FA1203U2220057, FA1203U2220056, FA1203U2220055, FA1203U2220054, FA1203U2220053, FA1203U2220052, 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FA1203U21B0259, FA1203U21B0258, FA1203U21B0257, FA1203U21B0256, FA1203U21B0255, FA1203U21B0254, FA1203U21B0253, FA1203U21B0252, FA1203U21B0251, FA1203U21B0250, FA1203U21B0249, FA1203U21B0248, FA1203U21B0247, FA1203U21B0246, FA1203U21B0245, FA1203U21B0244, FA1203U21B0243, FA1203U21B0242, FA1203U21B0241, FA1203U21B0240, FA1203U21B0239, FA1203U21B0238, FA1203U21B0237, FA1203U21B0236, FA1203U21B0235, FA1203U21B0234, FA1203U21B0233, FA1203U21B0232, FA1203U21B0231, FA1203U21B0230, FA1203U21B0229, FA1203U21B0228, FA1203U21B0227, FA1203U21B0226, FA1203U21B0225, FA1203U21B0224, FA1203U21B0223, FA1203U21B0222, FA1203U21B0221, FA1203U21B0220, FA1203U21B0219, FA1203U21B0218, FA1203U21B0217, FA1203U21B0216, FA1203U21B0215, FA1203U21B0214, FA1203U21B0213, FA1203U21B0212, FA1203U21B0211, FA1203U21B0210, FA1203U21B0209, FA1203U21B0208, FA1203U21B0207, FA1203U21B0206, FA1203U21B0205, FA1203U21B0204, FA1203U21B0203, FA1203U21B0202, FA1203U21B0201, FA1203U21B0200, FA1203U21B0199, FA1203U21B0198, 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What the firm is doing
Whill, Inc. issued a Medical Device Recall notice to its sole consignee on 3/23/2026 via email. The notice explained the issue, risks to health, and how to recognize the failure of the device. The notice also provided the following instructions for the distributor: Actions to be taken by the Distributor: 1. Cease all distribution of the devices until the corrective firmware update (2.24 for Model C2 and 2.25 for Model F) has been successfully installed. 2. Notify all customers with previous versions of Model C2 and Model F firmware of this issue. You may use this notice with the User Response Form. 3. Complete the attached response form and return it to XXX." The actions to be taken by the user include explicit instructions on how to disable the Bluetooth so the device may be safely operated. For questions, contact: Email: support.us@whill.inc or Phone: 844-699-4455. The firm has also posted the notice on their website: https://whill.inc/us/voluntary-safety-notice/
DistributionShow detailsHide
US: Kansas
A reasonable probability that use of the product will cause serious adverse health consequences or death.
Sources & references
- FDA enforcement recordOfficial FDA database entry for Z-1827-2026
- FDA 510(k) clearance · K221438The device's official FDA premarket clearance record
- FDA device classification · ITIOfficial FDA classification for this device type
- CFR regulation · 21 CFR 890.3860The federal regulation governing this device
- FDA recall announcementSearch FDA.gov for the official press announcement
- Find WHILL, INC.Search for the manufacturer's official notice
- News coverageRecent reporting on this recall and manufacturer
- openFDA data recordThe raw JSON record this page is built from
Source: U.S. FDA openFDA device enforcement reports. This summary is informational and may lag or differ from the official record. Always verify against the FDA before acting.
Taylor Coteus is RecallWatch's Legal News Analyst, covering FDA medical-device enforcement and patient-safety litigation. He reviews every recall against the FDA's official openFDA record before it is published and is responsible for corrections and editorial accuracy.
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